Referrals are usually approved within seven days, but it depends on your insurance. You will receive your authorization by mail once it is approved. You can also check your referral's status through your insurance patient portal.
Login to your patient portal (access to MyChart) to access your records. Once your records are available for review you can make a copy of it if you like. Call our office at (760)202-0686 to speak with medical records department for further assistance.
The best way to communicate with us is through the patient portal. Send a message via patient portal (the access to your medical record), your provider or medical assistant will respond within 1 business day or call the office at (760) 202-0686.
Check medication bottle if it says zero refills please contact the pharmacy to get a refill from our office and wait for 24 hours. Of course, if there are any issues send a message through your patient portal and we will take care of it.
If your main provider is not available we have other providers that can cover any questions/concerns from 9:00am to 11:00am and 1:00pm to 3:00pm. All providers have access to your chart and can review to gain an understanding of your health history.
Call our office at (760) 202-0686 or send a message through you patient portal or walk in Monday to Friday between the hours of 9:00am to 11:00am or 1:00pm to 3:00pm. We will make sure you are seen by an available provider.